Privacy Policy

The integrity and privacy of our website’s visitors are of crucial importance to us and we strive to maintain a high level of protection of your personal data, in accordance with the applicable law.

This privacy policy will explain how Genco Power S.A. (“The Company”) uses the personal data we collect from you when you use our website.

Please note that this Privacy Policy applies only to https://www.partnernet-ict.com. For the personal data collection and processing policies of the other web sites operated by Genco Power S.A. please refer to the Privacy Policies of the respective websites.

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, contact phone number (fixed and/ or mobile), e-mail address, company address, home address).
• Logs and analytics data: the website that directed you to our website, the date, time and length of your visit, the specific pages you visited and the hyperlinks you have clicked on.
• If you apply for a job position, we also collect any other personal information that it is included in your resume, such as studies history, employment history, personal interests etc.
• Your attendance record to our certification exams, specifically the date, time and topic of each exams along with how you performed (passed or failed the exam).

How do we collect your data?

You directly provide our company with most of the data we collect. We collect data and process data when you:

• Submit a contact request through the contact form in our website for sales or technical support inquiries, express your interest to become our partner or any other inquiries.
• Use or view our website via your browser’s cookies. Like many other website operators, we utilize analytics software to collect data that your browser sends whenever you visit our website.
• When you subscribe to our newsletter.
• When you submit your resume to apply to a job listing.
• When you submit an application to attend one of our training seminars both online and onsite.
• When you attend a certification exam.

Data Collection by/ Data Transfer to Third Parties

We use the website hosting and website building services of Zoho Corporation to develop and host https://www.partnernet-ict.com. Our website is hosted on EU-based datacenters.

To find out what personal data Zoho Corporation collects and the ways it handles them, please advise the Zoho Corporation privacy policy and GDPR compliance practices on the below web pages:

https://www.zoho.com/privacy.html

https://www.zoho.com/gdpr.html

We co-organize many training seminars and certifications exams with our manufacturers, whose products and services we distribute in the various markers we operate.

We provide a privacy policy tailored to each training seminar and certification exam where we mention whether you need to register and provide / share personal data to third parties, whether this data will be transferred outside or the EU, along with links to the privacy policies of all involved parties. 

How will we use your data?

We apply strict policies and practices to protect your personal data. As a rule of thumb we only collect personal data that is absolutely necessary to provide you with the product or service you requested from us.

What we do with your data:

·  When you partner with us we create a record on our customer relationship management system where we log your personal data and all your requests:

·  We log the date, time and a summary of your contact requests,

·  We log your sales inquiries to know which products and services are of interest to you,

·  Each time you request technical assistance, we create a ticket to our ticketing system to better assist you,

·  When you subscribe to our newsletter we log which e-mails you wish to receive to our e-mail marketing system,

·  When you submit your resume, we create a job applicant record to our HR Management System. We store your resume for two years. We may contact you to initiate the hiring process and we also use the data in your resume to verify your working experience and your study titles.

·  You use the data from our website analytics system to offer more relevant content to our users and to improve the performance and responsiveness of our website.

Out of principal we don’t share your information with anyone unless it is required by law or as a result of a court order.

As mentioned on the “Data Collection by/ Data Transfer to Third Parties” paragraph, when we need to share / transfer personal data to third parties to offer you the service you requested, we will provide with a Privacy Policy specific for this event. There we will provide you all the necessary information, such as but not limited to the personal data to be collected / transferred, all involved parties, the scope and duration of data processing.

How do we store your data?

We use the suite Zoho One suite of applications to process and store your data. Your personal data is stored in data centers located exclusively in the European Union. Zoho Corporation applies strict data access and data encryption policies to the data that stores and processes. The Zoho Corporation Privacy Policy and GDPR compliance policy are available in the below webpages:

https://www.zoho.com/privacy.html

https://www.zoho.com/gdpr.html

We also operate our own systems where we store personal data. Our systems are hosted in datacenters in Greece and in the United Kingdom.

We encrypt the stored personal data using industry standard encryption algorithms. We train our employees on data privacy awareness and we restrict access to the personal data only to employees responsible to handle each respective request while we log any access and action on the personal data.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Genco Power S.A. from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please use the contact form on our website to submit your request or follow the instructions on that are included in the informational messages that we have sent you.

What are your data protection rights?

Genco Power S.A. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Genco Power S.A. for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Genco Power S.A. correct any information you believe is inaccurate. You also have the right to request Genco Power S.A. to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Genco Power S.A. erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Genco Power S.A. restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Genco Power S.A. processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Genco Power S.A.  transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the contact form on our website or call us at:

·  +302107100000 (Greece),

·  +35722004020 (Cyprus),

·  +40312294758 (Romania),

·  +35924916230 (Bulgaria),

·  +442038683436 (United Kingdom),

·  +13022577770 (USA)

You may also write to us at 9 Sarantaporou Street, Cholargos, Attica, Greece, Postal Code: GR15561.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

Our website also includes links to our company’s social media pages in facebook.com and linkedin.com. Both websites place their own cookies to enable the link with our respective page on their platform.

The Linkedin.com privacy policy is available on https://privacy.linkedin.com/gdpr

The Facebook.com privacy policy is available on https://www.facebook.com/business/gdpr

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – we use these cookies so that we recognize you on our website and remember your previously selected preferences.
• Web Analytics – we use these cookies so that we can track the specific pages of our website and the time of your staying to make informed decisions on the new content/ functionality we are going to offer you and to improve the performance and responsiveness of our website.
• Social Media – third party cookies used to enable the functionality of the social media features on our website.

The below table presents the cookies placed when you visit our website and their respective purpose:

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on January 3^rd, 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

To contact us, please use the contact form on our website.

You may also call us on the below numbers:

·  +302107100000 (Greece),

·  +35722004020 (Cyprus),

·  +40312294758 (Romania),

·  +35924916230 (Bulgaria),

·  +442038683436 (United Kingdom),

·  +13022577770 (USA)

Finally, you can also write to us at 9 Sarantaporou Street, Cholargos, Attica, Greece, Postal Code: GR15561.